Privacy Policy

Last updated: 9 November 2026. This is a draft policy and should be reviewed by a qualified legal professional before the site goes live.

1. Who we are

Lumino Digital Ltd (“Lumino Digital”, “we”, “us”) is a digital transformation, BI, data, analytics and AI consultancy registered in England and Wales. You can contact us at info@lumino.digital.

2. What data we collect

When you submit our contact form or book a call, we collect your name, company name, email address, the service you are enquiring about, and any message you provide. We do not use cookies to track visitors, and no personal data is collected automatically by this website beyond standard, anonymised web server logs and optional privacy-friendly analytics.

3. How we use your data

We use the information you provide solely to respond to your enquiry, discuss a potential engagement, and, where agreed with you, to deliver our services. We do not sell or rent your personal data to third parties.

4. Third-party processors

Contact form submissions are processed by Formspree, Inc., and call bookings may be processed by Cal.com, each acting as a data processor on our behalf under their own privacy terms. We only share the data necessary for them to provide that function.

5. Data retention

We retain enquiry data for as long as reasonably necessary to respond to you and, if an engagement proceeds, for the duration of that engagement plus any period required by UK tax and accounting law.

6. Your rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, and to object to or restrict certain processing. To exercise any of these rights, email info@lumino.digital.

7. Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the most recent revision.